To get into your account area, please insert the order ID number of the first order placed with us and the e-mail address that was specified while ordering. Please, insert the digits from the box into the "Code on the image" field.
Please note! We have a special discount program for our customers, check it out here.
I appreciate your personalized customer service and prompt follow up. All I can say is this, if you are this straight forward and direct when something goes wrong, then you treat your customers with respect. And if you do that on a regular basis, you deserve to have great things happen to you in the future.
I will be in touch.